STORE POLICY

Store Policy – Moving Crowns

Welcome to Moving Crowns — where style, culture, and confidence meet! Please review our store policies below to ensure a smooth and enjoyable shopping experience.

📦 Order Processing

Orders are processed within 2–3 business days (excluding weekends and holidays).
You’ll receive a confirmation email once your order is placed and another when it ships.

🚚 Shipping

We offer domestic and international shipping.
Standard shipping within the U.S. takes 3–7 business days.
Free U.S. shipping is available on orders over $50.
International delivery times vary and may incur customs fees (paid by the customer).

Read our full Shipping Policy

🔁 Returns & Exchanges

Returns are accepted within 14 days of delivery for unused, unworn items in original packaging.
Exchanges are offered for the same item in a different color or style (equal value).
Customers are responsible for return shipping unless the item was defective.

Read our full Return Policy

💳 Payments

We accept:

Credit/Debit Cards (Visa, MasterCard, Amex, Discover)
PayPal
ShopPay
Apple Pay / Google Pay

All payments are processed securely. Your payment information is never stored or shared.

🔒 Privacy & Security

Your privacy is important to us. Personal information collected through the site is used strictly for order processing, shipping, and customer service.

We never sell, trade, or share your information with third parties.

🎁 Gift Orders

Want to surprise someone? Just mark your purchase as a gift at checkout.
We offer gift messages and premium packaging upon request.

📧 Customer Service

For help with your order, product recommendations, or wrap styling support, contact us:

Email: hello@movingcrowns.com
Response Time: Within 24–48 hours (Mon–Fri)

🛍️ Final Sale Items

All sale, clearance, or custom items are final sale and not eligible for returns or exchanges.