Frequently Asked Questions (FAQ)

Moving Crowns – Crown Every Move 👑

 

📦 Orders & Shipping

Q: How long does it take to process my order?
A: Orders are processed within 2–3 business days (excluding weekends & holidays). You’ll receive a confirmation email with tracking once it ships.

Q: Do you offer international shipping?
A: Yes! We ship worldwide. Rates are calculated at checkout. Please note: international customers are responsible for customs/duty fees.

Q: How can I track my order?
A: Once your order is shipped, you’ll get an email with a tracking link. If you don’t see it, check your spam or promotions folder.

 

🔁 Returns & Exchanges

Q: Can I return or exchange an item?
A: Yes! Returns are accepted within 14 days of delivery if the item is unused and in original packaging. Exchanges are also available for equal-value items.

Q: How do I start a return or exchange?
A: Contact us at moving crowns contact page with your order number, reason for return, and photos if needed. We’ll guide you through it!

Q: Are sale items final?
A: Yes, all clearance, discounted, or custom pieces are final sale.

 

👑 Products & Sizing

Q: What fabrics are your headwraps made of?
A: We use premium cotton, jersey, and satin-lined materials that are breathable, stretchable, and perfect for all-day wear.

Q: Are your wraps pre-tied?
A: No — all wraps come as fabric to tie however you like! We provide tutorials to help you get the perfect look.

Q: Do you offer tutorials?
A: Absolutely! Visit our Instagram @movingcrowns or our Tutorials page for videos and step-by-step styling tips.

 

🎁 Gifting & Custom Orders

Q: Can I send a headwrap as a gift?
A: Yes! Mark it as a gift at checkout and include a message. Gift packaging available upon request.

Q: Do you offer custom wraps or prints?
A: We occasionally offer limited-edition or custom wraps. Follow us on social media for updates or contact us directly for inquiries.

 

💬 Other Questions

Q: How can I contact you?
A: Email us at hello@movingcrowns.com. We typically respond within 24–48 hours, Monday through Friday.

Q: Do you collaborate with influencers or stylists?
A: Yes! We love partnering with creators who align with our mission. Reach out through the contact page to connect.